Cable Company Changes

Mediacom Digital Channel Changes


On or about August 30, Mediacom is making some changes to its digital channel assignments which will affect subscribers who do not use a Mediacom cable box.  Dubuque's five public, educational, and governmental (PEG) channels are moving to new digital channels.  This letter from Mediacom lists all the new channel assignments.  CityChannel Dubuque will be digital channel 117.2, CityChannel Graphics will be 117.3, the public access channel will be 117.4, the shared educational channel will be 117.5, and the Dubuque Community School District channel will be 117.6.  Subscribers who use a Mediacom cable box will continue to see these channels at their normal locations (for instance, CityChannel Dubuque will remain channel 8 if you have a cable box).  Subscribers who do not use a cable box should auto program their channels on August 30 to ensure they are getting all the channels.  The owner's manual for your television will tell you how.

At the same time, Mediacom is raising the monthly charge for its digital adapter boxes by a dollar.  A standard definition adapter will be $1.99 per month and a high definition (HD) adapter will be $2.99 per month.

Mediacom Is Now All Digital


In April 2016 Mediacom removed its 12 remaining analog channels and now is an all-digital operation.  Concurrent with this change, they have moved some stations/channels to new digital channel numbers.  Cable subscribers who do not use a Mediacom digital converter or digital adapter should re-scan their digital sets to find the new locations.  A new Mediacom channel guide effective April 28, 2016, shows these new channel numbers.

This is an excerpt from a Mediacom letter telling how to obtain a digital adapter..  "Mediacom will provide all Family TV subscribers with one Digital Adapter at no cost through March 31, 2017.  Beginning April 1, 2017, a monthly fee of $0.99 per standard adapter or $1.99 per HD adapter will be added to your bill.  Adapters must be ordered by May 31, 2016, to qualify.  To receive your Digital Adapters, please call 1-866-936-2225, go to mediacomcable.com/order or visit your local Mediacom office."
Mediacom Raises Surcharges
 In January 2016, Mediacom instituted a rate increase by raising its Local Broadcast Channel & Regional Sports Surcharges.  The Local Broadcast Channel Surcharge increased $3.30 to $7.64 per month, and the Regional Sports Surcharge increased $.34 (34 cents) to $2.37 per month.  The increases are explained in this letter.
Mediacom Breaks Out Bill
Mediacom's latest rate change went into effect in February 2014 at which time they began including the City franchise fee and public, educational, and governmental (PEG) equipment fee as a separate line item on billing statements sent to subscribers.  The rate changes are listed below.  Read the full text of Mediacom's letter notifying the City of these changes.  Mediacom pays a franchise fee to the City of 5% of its gross revenues for its cable/video service and a fee of 1.75% of the same gross revenues for PEG support.  The franchise fee is paid because Mediacom occupies the public right-of-way in order to offer its service.  Mediacom pays no franchise fee for revenue its receives from its Internet or phone service.
Table of cable rates & fees