The City of Dubuque uses various systems and processes to encourage resident engagement.
- The CodeRED emergency notification system is used to alert residents by phone during emergencies and some other events such as odd/even snow route policy implementation.
- Smart911 is a service allowing residents to provide 911 dispatchers and emergency personnel information about your residence, family, and even pets, before an emergency occurs.
- Street detours and construction alerts can be received via email or text message using the Notify Me system.
The City of Dubuque has instituted the CodeRED Emergency Notification System, a high-speed telephone communication service for emergency notifications and other important messages. This system allows local officials to telephone all or targeted areas of the city or county in case of an emergency situation that requires immediate action. CodeRED will also be used to notify residents who live on Dubuque's snow routes when the City's odd / even snow route policy is implemented.
Registration and Updating
Residents with unlisted phone numbers, anyone who has changed his or her phone number or address within the last year, and anyone who uses a cellular phone as their primary phone number should register their number with the service to ensure their number is in the database. Residents can also add an alternate number, such as a cellular phone, to their record if they wish. Providing an alternate phone number will cause both the primary and alternate phone numbers to be contacted in the event a call goes out for the address specified.