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The City of Dubuque - Masterpiece on the Mississippi

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The City of Dubuque - Masterpiece on the Mississippi
Pay a Bill or Fine

Welcome to the City of Dubuque Online Payment Site

PLEASE NOTE: The City implemented a new system for online utility bill payment on Oct. 15, 2012. If you previously paid your utility bill online, you must create a new user account. Click on the "Pay a Utility Bill" link below to do so.

The City also now offers a "paperless" billing option for customers who would prefer to receive their monthly bill notification through email.  Customers who would like to participate can enroll by completing the online form or by calling 563-589-4147 during business hours. To enroll, customers must provide an email address, their account number, and their mailing address.

The City of Dubuque currently offers two convenient methods for electronic payment of your City utility bill or parking fines payment: Electronic Check or Credit Card.

Electronic Check provides quick and easy electronic transfer of funds from your checking account. Electronic Checks are limited to traditional checking accounts. We are not able to accept Electronic Checks drawn from savings accounts, money market accounts, IRAs or credit card checks. Debit cards with the MasterCard or Visa logo are processed as credit cards (see additional information below). If you choose to pay by electronic check, your bank statement will show a charge from: City of Dubuque. Electronic Check payments returned indicating non sufficient funds in the account may result in $15 NSF fee.

Credit Cards are another payment option we offer. The City accepts Visa, Mastercard, and Discover cards. Please note that a $5 convenience fee is charged per transaction. Debit cards with the MasterCard or Visa Card logo are processed as credit cards. Your credit card statement will show a charge from: City of Dubuque. 

Pay a Parking Ticket  If you would like to pay a parking ticket, please click here.
Pay a Utility Bill  If you would like to pay a City of Dubuque utility bill, please click here.

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