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The City of Dubuque - Masterpiece on the Mississippi
Utility Billing
City of Dubuque Utility Department provides the following services for the citizens of Dubuque.
  • Water
  • Sewer
  • Storm water
  • Refuse
  • Miscellaneous

There is always a utility bill associated with a property unless the property has no impervious (non-absorbent) area and no water service line. Inactive water accounts are subject to a $5 monthly minimum water bill and monthly storm water charge. Utilities are billed monthly.

CLICK HERE to enroll in the paperless billing program.

View Utility Billing policies and procedures.
Utility Billing

50 W. 13th St.
Dubuque, IA  52001-4805

Phone: 563.589.4144
Fax: 563.690.6688

Monday - Friday
8:00 a.m. - 5:00 p.m.

Pay a Utility Bill


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Rates and Fees Set for Fiscal Year 2015
As part of the City's Fiscal Year 2015 budget approval process, the City Council approved new rates and fees for City services. The new fees and rates will go into effect on July 1, 2014. Additional information is available in the FY2015 Rates & Fees Brochure

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