Technology Policy

Technology and Equipment – Policy and Procedure

The purpose of this policy is to provide parameters for using technology and equipment for the AmeriCorps Partners in Learning Program members. The following guidance is for those unique situations in which an AmeriCorps Member is issued a piece of technology. The use of Program-issued technology is appropriate only when the AmeriCorps Member needs Program-issued technology to complete their duties. AmeriCorps Members will only be issued technology when their service requires program-issued technology and is an only option. The Technology/Equipment is to be used for Program-Specific needs. Personal use of technology and equipment is strictly prohibited. AmeriCorps Members using Program-issued technology and equipment must adhere to the City of Dubuque’s Administrative policies associated policies linked here: AP 2.07; AP 2.19; AP 2.20, and the policy documented within the Member Service Agreement.

    1. This policy is effective upon the issuance of technology to the member and shall remain in effect during the duration of the AmeriCorps contract unless modified or rescinded by the host site and/or program.
    2. The member agrees to perform his/her assigned duties and service activities for the host site. The member agrees that the technology agreement may be terminated at the discretion of the program. 
    3. The member agrees to return all technology and equipment to the AmeriCorps Director by their final date of service. If the member does not return the technology and associated equipment within 30 days of the state date, the member forfeits their education award. If a member who is ineligible for the education award does not return their equipment prior to their final date of service or within 5 days of ending their contract, the member will forfeit the subsequent living stipend payment for their final pay period.
    4. The member is responsible for maintaining availability, appropriate levels of production, and quality of service while using program-issued technology.  Inadequate availability, service production and/or service quality, or personal use of technology may be cause for modification or termination of the member’s technology agreement. 
    5. The member agrees to inform the AmeriCorps Director of issues or concerns with program-issued technology immediately.
    6. l Lost or stolen devices should be reported immediately.
    7. The member agrees to maintain management apps on the device. Any attempt to remove or alter the security configuration of the device are grounds for dismissal
    8. The member agrees to take care and concern when utilizing program-issued technology.
    9. The member is responsible for meeting organizational requirements regarding communication and accessibility. Member is responsible for keeping the batteries charged at all times and the technology/equipment will be brought to the site or ready to go so service can be performed.
    10. Member is responsible for keeping all logins and passwords secure. Member will report all phishing and internet scams to the City of Dubuque’s Information Services Department upon discovery.
    11. The member remains obligated to comply with all department rules, policies, practices, instructions, teleservice guidelines and this Agreement, and understands that violation of such may result in preclusion from the use of technology and/or disciplinary action, up to and including termination of service.
    12. The member is prohibited from the following:
    • adding of any software or additional apps not already added by the program
    • personal use or use for any other purpose than AmeriCorps service
    • removal or destruction of the identification tags/labels on the technology/equipment
    • taking technology/equipment to be repaired without the knowledge of the program.  All repair will be done by the city.
    • Sharing any usernames, passwords or confidential information with any persons.
    • Sharing the device for use by non-authorized user. The equipment is issued for you and you alone to perform your job responsibilities as an Americorps Partners in Learning member
    1. The member is responsible for keeping all AmeriCorps related information entered, saved and held within issued-technology strictly confidential at all times.
    2. Member is aware that they do not have any privacy on technology/equipment. The technology/equipment may be reviewed for activity at any time by the program, the city, and all information (unless confidential) is considered public.
Violations of this policy are grounds for disciplinary action, up to and including member being exited for cause.  Technology and equipment issued to the AmeriCorps Member is to be returned promptly to the AmeriCorps Director upon request and/or upon the time that the AmeriCorps Member leaves their AmeriCorps Contract (successfully, for cause, or for compelling personal circumstance). AmeriCorps members will be held liable if technology and equipment is not returned, or is returned in a state of disrepair that is beyond normal wear & tear (ie: cracked screens, missing equipment, or any other reason that causes the  technology unable to be re-used by another member). In the instance that a member who is eligible for the education award does not return the technology and associated equipment within 30 days of their final date of service, the member forfeits their education award. If a member who is ineligible for the education award does not return their equipment prior to their final date of service or within 5 days of ending their contract, the member will forfeit the subsequent living stipend payment for their final pay period.

Reviewed & approved: 8/24/2020 HMS