Emergency Communications

Overview

The Dubuque County Communications Center is located inside the Dubuque County Law Enforcement Center and serves all of Dubuque County, Iowa. The Dubuque County Communications Center consists of a staff of 12 full-time and five part-time public safety dispatchers, including four lead dispatchers and one Communications Supervisor. 

Computer Aided (CAD) Dispatch

The Center operates a computer aided dispatch system that identifies and recommends for dispatch the nearest appropriate unit to an emergency. All Communications personnel are certified in IOWA (Iowa On-line Warrants and Articles) NCIC (National Crime Information Center), and CPR. In addition all personnel are certified in EMD by the National Academy of Emergency Medical Dispatch and provide pre-arrival instructions to callers in need of medical assistance.

Contact Us

  1. Mark MurphyMark Murphy  |  email

    9-1-1 Communications Center

    770 Iowa Street, Dubuque IA 52001

    Staff Directory


    Non-Emergency Dispatch: 563.589.4415

    Fax: 563.589.4497

    TDD/TTY: 563.583.1711

    TDD/TTY: 911


    Emergency 9-1-1


    Hours

    Monday through Friday, 8 a.m. - 5 p.m.


    Communications Center Hours
    24 hours a day, 7 days a week