Emergency Communications


The Dubuque County Communications Center is located inside the Dubuque County Law Enforcement Center and serves all of Dubuque County, Iowa. The Dubuque County Communications Center consists of a staff of 12 full-time and five part-time public safety dispatchers, including four lead dispatchers and one Communications Supervisor. 

Computer Aided (CAD) Dispatch

The Center operates a computer aided dispatch system that identifies and recommends for dispatch the nearest appropriate unit to an emergency. All Communications personnel are certified in IOWA (Iowa On-line Warrants and Articles) NCIC (National Crime Information Center), and CPR. In addition all personnel are certified in EMD by the National Academy of Emergency Medical Dispatch and provide pre-arrival instructions to callers in need of medical assistance.