City of Dubuque News Release

City of Dubuque Facilities Reopening Monday


CONTACT:
Randy Gehl, Public Information Officer
563.589.4151, rgehl@cityofdubuque.org 


May 13, 2021 -- For Immediate Release

DUBUQUE, Iowa – The City of Dubuque will reopen City buildings to the public on Monday, May 17, 2021. 

After being closed due to the COVID-19 pandemic, Dubuque City Hall, the City Hall Annex, and all other City facilities will reopen to public access. Face coverings are required upon entry of all City facilities and social distancing and other safety protocols will be in place. 

Residents wishing to conduct in-person business are encouraged to check hours of operations and in-person services being provided by the department they wish to visit. While appointments are not required, they are encouraged to make sure the staff residents need to see are available and that appropriate social distancing can be practiced. For a list of departments’ contact information, please visit www.cityofdubuque.org/departments or call 563.589.4100. 

Current hours of operations for City departments and facilities are as follows: 
  • Utility Billing: 7 a.m.-5 p.m., Monday – Thursday; 7 a.m.-1 p.m., Friday 
  • Human Resources: In-person business will be conducted by appointment only. To schedule an appointment, call 563.589.4125. 
  • All other City Hall departments: 8 a.m.-5 p.m., Monday – Friday  
  • City Hall Annex: 8 a.m.-5 p.m., Monday – Friday 
  • Intermodal Center: 7:30 a.m.-4:30 p.m., Monday – Friday 
  • Municipal Services Center: 7 a.m.-4 p.m., Monday – Friday 
  • Leisure Services: 9 a.m.-6 p.m., Monday – Friday 
  • Housing & Community Development in the Historic Federal Building 8 a.m.-5 p.m., Monday – Wednesday, & Friday; 9:15 a.m.-5 p.m., Thursday 
  • Human Rights in the Ruby Sutton Building: In-person business will be conducted by appointment only. To schedule an appointment, call 563.589.4190. 
Residents are still encouraged to conduct business online or over the phone and are asked to contact individual departments directly to do so. 

For more information on current City operations, visit www.cityofdubuque.org.  

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Please do not reply to this message.  If you would like additional information on this issue, please contact the staff person identified at the top of the message or contact the City of Dubuque Public Information Office at rgehl@cityofdubuque.org or 563.589.4151.

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50 W. 13th Street, Dubuque, IA 52001

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