City Utility Billing Department Temporarily Closed to Walk-in Traffic Thursday
Feb. 9, 2023
The City of Dubuque Utility Billing Department will be temporarily closed to walk-in traffic on Thursday Feb. 9, due to inclement weather.
Utility bill payment options during this closure include:
- Online at www.cityofdubuque.org/payment.
- By phone 24/7 by calling 563-589-4144 and then selecting option #1.
- At the drop box outside City Hall at the 13th Street entrance (please do not put cash in the drop box, checks or money order payments only).
- Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001.
- Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.
For more information, contact utilityb@cityofdubuque.org or call 563-589-4144.
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