City of Dubuque Utility Billing Office Closed Monday, August 21

AUGUST 16, 2023

The City of Dubuque’s Utility Billing office will be closed on Monday, August 21 due to new software implementation and staff training.

Utility bill payment options during this closure include: 

• Online at www.cityofdubuque.org/payment,
• By phone 24/7 by calling 563-589-4144 and then selecting option #1, 
• At the drop box outside the 13th Street entrance at City Hall (please do not put cash in the drop box, checks or money order payments only),
• Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001,
• Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

For more information, contact utilityb@cityofdubuque.org or call 563-589-4144.