Dubuque Fire Department Seeks Public Input as Part of Strategic Plan Development 

MARCH 14, 2025

The Dubuque Fire Department is asking residents to participate in an online survey as the department develops its latest strategic plan. Links to the survey can be found on the department website at www.cityofdubuque.org/DFDSurvey, as well as on the department’s Facebook page.

The survey asks respondents to answer a total of ten questions on topics ranging from response time to service importance and effectiveness. Most questions are multiple choice or ask respondents to rank various options, while some provide the opportunity for open-ended feedback. 

The survey will be active through May 31. Fire Department leadership will then analyze the responses and incorporate findings into its new strategic plan. The department previously conducted in-person input sessions with various community groups and stakeholders. The strategic plan is expected to be completed by late summer. 

The Dubuque Fire Department is a progressive ISO class 2 fire/emergency medical services department with a core mission to protect, assist, and educate the community and visitors with pride, skill, and compassion. Through prevention and response, the department protects approximately 60,000 residents over roughly 32 square miles of residential, commercial, and river areas. 

Media Contact:  
Fire Chief Amy Scheller, 563.589.4160, aschelle@cityofdubuque.org

Please do not reply to this message. For incident-specific information, please contact the staff identified in the message above.  For general fire and emergency medical services information, visit www.cityofdubuque.org/fire or contact the Dubuque Fire Department at 563.589.4160 or fire@cityofdubuque.org.  

In an emergency, always call 9-1-1. For non-emergency dispatch, call 563.589.4415.