Dubuque Police have become aware of a text messaging scam in which members of local financial institutions are receiving text messages advising their ATM/debit card has been deactivated.
Dubuque Police have become aware of a text messaging scam in which members of local financial institutions are receiving text messages advising their ATM/debit card has been deactivated. The message prompts them to call 309-550-7300 and if they do so, they are asked to input card information. Thus far, the text messages appear to originate from 309-361-2993, but citizens are reminded that the incoming/originating number on caller ID or text message can be fabricated to appear as though the call/text is from a legitimate source, and/or to hide the actual number from which the call/text is originating.
Preventative measures remain the same with this, and all other types of scams: always take time to verify the source and never provide money, account information and/or personal information to anyone unless you are absolutely positive the request is legitimate. Contact your financial institution and/or local law enforcement if you believe you are being scammed or would like assistance in verifying the authenticity of the inquiry.