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The original item was published from 9/26/2025 11:10:57 AM to 10/10/2025 9:35:01 AM.

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Utility Billing

Posted on: October 6, 2025

[ARCHIVED] City of Dubuque Utility Billing Office to Close on Morning of October 10

The City of Dubuque’s Utility Billing office will be closed from 7:30 to 9:30 a.m. on Friday, October 10, for staff training.

Utility bill payment options during this closure include: 

  • Online at www.cityofdubuque.org/payment,
  • By phone 24/7 by calling 563-589-4144 and then selecting option #1, 
  • At the drop box outside the 13th Street entrance at City Hall (please do not put cash in the drop box, checks or money order payments only),
  • Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001,
  • Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

For more information, contact utilityb@cityofdubuque.org or call 563-589-4144.

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