Smart911 Offers Dubuque Residents More Informed Emergency Responses
“Smart911” is now available to all residents of Dubuque and Dubuque County. This free, optional service gives residents the opportunity to provide information to emergency responders prior to an emergency to enable faster and more informed responses to emergency situations. 
Smart911 Logo
Smart911 allows residents to create a safety profile for their household that can include any information they may want 9-1-1 dispatchers and first responders to have in the event of an emergency. After a profile is created, if someone from a participating household calls 9-1-1, their safety profile will immediately display on the call taker’s screen, saving critical time in response to the emergency and providing critical information to responders. 
Smart911 Sign-Up Link
To subscribe to Smart911service, a safety profile must be created online at Dubuque residents are encouraged to create their safety profile with Smart911 to have their information immediately available to 9-1-1 dispatchers.
Smart911 is secure and private, and information submitted is only made available to 9-1-1 call takers and responders in the event a participant calls 9-1-1. Participants must confirm the accuracy of their information at least once every six months. All information is optional and participating households have the ability to choose what details to provide.

View a detailed handout on how Smart911 works.

View/download a promotional flyer for Smart911 service.